Warranty
HOW MAY WE HELP YOU?
Warranty Helpline
If you have a concern about a particular construction issue, please call this number anytime, day or night.
(855) 750-2665
Neighborhood Relations Line
We always want to be a good neighbor.  Please call this number if we can help in any way.
(877) 840-9040

Click the Homebuyer Portal to access all your new home information—including plans, specs, maintenance checklist, and warranty.

At Thomas James Homes we are committed to our customers and communities. We stand behind our people, product, and process, and are dedicated to solving any problems as quickly as possible. 

We are proud to offer more to our Homeowners:

10 Year Warranty against Structural and Soils related issues

10 Year Warranty against Unintended Water

4 Year Warranty against System Failures

1 Year Warranty against Fit and Finish Components

Our warranty is a benchmark in the industry for its scope and fairness. It is a reflection of the tenets we live and work by.

TO BUILD EACH HOME AS A SANCTUARY

TO REDUCE THE STRESS OF URBAN LIFE

TO TREAT EVERYONE LIKE FAMILY

Let us know what we can do for you.